August 16, 2010

Kewadin Upgrades Player Database system

Kewadin upgrades player database systems

To ensure that you receive the best possible service, an upgrade to the Casino Marketplace System will begin on August 23, 2010.  During this time, access and redemption of player points, complimentary services and player information will be unavailable.  This will affect all five casino properties.  Promotions during this time will also be postponed.

We estimate that this upgrade will take 24 hours to complete.  Kewadin is working with Bally Gaming to complete the upgrade as quickly as possible.

We apologize for the inconvenience this may cause.  In the long run, this upgrade will benefit all of our casino guests by having the current version of Casino Marketplace, which is a player database system, available.  It will also allow the casino to implement a new Power Promotions enhancement allowing customers to receive free play on their Northern Rewards Club cards.  The casino plans to introduce Power Promotions at a select number of casino sites shortly after the upgrade.

Thank you for your understanding!

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